The employer declaration (UI19) is required to update the employment history UIF system displaying a record of each employer you have been employed by. When beginning a claim, it is advisable for the individual to call UIF and ask them to check what employment history the Department of Labour has captured on their system. If there is any information missing in terms of your employment history, claims will not proceed. This must be sorted out before the claim begins where possible.
This is the most common reason for delays and non-payments of UIF claims.
The process only works if the employer declaration (UI19) employment history has been updated on their system. As much as employers and employees can provide the correct information to the department, it does not always mean that the documentation is 1. Captured 2. Captured correctly.
Best advice is to get the email address of the person you speak to on the phone and send any missing information to them directly and then follow up constantly with them to ensure the information is correct and has been updated on their system. Once you have confirmed that its correct, proceed with the UIF online filing.
Another point to remember is that sometimes the first payments can be small and go unnoticed in your bank account. Check your account for any payment from reference UIF and if you see a payment, it means you claim is approved. Go back online and submit your request for payment (also called a continuation of payment). You must do this monthly until the claim has fully paid out.

What you need to know before you plan your dates off

Much excitement has been filtering through the country as fathers-to-be have recently become eligible for paternity leave. A great many dads in waiting are thrilled to be able to play a larger role in the early days of their new-borns life. With many households being double income households, families reply more and more for both parents’ income as well as sharing the work load that is involved when it comes to raising a new infant. Dads are pleased to have the chance to spend time with their babies and have the opportunity to bond with the littles ones during this time. Mom’s alike will no doubt be pleased to have their partners around to assist them during this period of large adjustment within the household. The passing of this new law enforces the idea that social norms are changing and when legislation changes to keep up with those changes, it is an acknowledgement of an enlightened society.

UIF continued…. Important Information

Firstly, important information when claiming UIF – personal details such as surnames are a real problem, especially for married women. This is because the surnames at the Dept of Labour don’t always match the surnames which Home Affairs has for you, despite the fact that you may have your new ID in your new surname. In addition, if your surname at the Dept of Labour doesn’t match the surname that your bank account is in, then payments will not go through. When problems do occur, the onus is on the claimant to prove their information is correct but either going to Home Affairs, or the bank etc, to obtain substantiating evidence that their information is correct.


Anyone who has been in the unfortunate position of claiming UIF due to unemployment, maternity, adoption or illness, will know that the process of claiming UIF is not what we would call “for the feint-hearted”. For those who have never had to claim, you can equate it to renewing a drivers licence or dealing with any other government institution, where one arrives ever hopeful and blissfully unaware of where to go and what to do. There is always a welcome relief when finding someone willing to smile and show you the way to the first queue you need to stand in … however often this is not the case. And almost guaranteed that if the “not know what to do” part doesn’t raise those cortisol levels, the frustration of time-wasting queues, will!

Going on Maternity Leave and not sure where to begin, you can claim for UIF Maternity Leave?

UIF Maternity Leave

Who can claim UIF Maternity Leave?

 You cannot claim if you –

  • get benefits from –
    • the Compensation Fund for an occupational injury or disease; or
    • any other unemployment fund; or
    • have been suspended from claiming because of fraud.

You can claim if you are on maternity leave.

Based on legislation in Section 14, Section 24, Section 36, of the Unemployment Insurance Act

What is Unemployment Insurance Fund? Find out if you are entitled to UIF?

If you have employees working 24 hours or more in a month, it is your responsibility as employer to register yourself and your employee/s with the Unemployment Insurance Fund in order to avoid Unemployment Insurance Fund arrears at a later stage.

When an employee becomes unemployed for whatever reason, or are unable to work due to illness, maternity or adoption leave, they can claim for a few months from the fund, if their previous employer contributed to the fund. It the employer did not contribute they are facing Unemployment Insurance Fund arrears to be settled before the employee can claim any UIF.